Our Cookie Policy

Introduction to Cookies

At Flowers West Drayton, we are committed to making your online shopping experience as seamless and enjoyable as possible. To achieve this, our website uses cookies—small data files that are placed on your device when you visit our site. This Cookie Policy is designed to help you understand what cookies are, how we use them, the types of cookies we use, and how you can manage your cookie preferences. By continuing to browse and order flowers through Flowers West Drayton online, you agree to our use of cookies as outlined below.

What Are Cookies?

Cookies are simple text files that store small bits of information on your device, such as your preferences or login status. When you visit our site, cookies allow us to recognize your device and collect information about how you interact with our website. This helps us deliver a personalised and efficient shopping experience each time you order flowers for delivery in West Drayton.

Types of Cookies We Use

Cookies serve a variety of functions. At Flowers West Drayton, we categorise our cookies into three main types:

Essential Cookies

These cookies are necessary for the website to function properly. They enable core features such as secure browsing, basket functionality, and checkout processes. Without these cookies, some parts of our online store may not work as intended, which means you wouldn’t be able to place an order for flowers efficiently.

Analytics Cookies

Analytics cookies help us understand how visitors use our website. We collect anonymous information such as page views, which products are popular, and how users navigate our site. This data enables us to make improvements to our website, tailor our offerings, and enhance the shopping journey for customers in West Drayton and beyond.

Marketing Cookies

Marketing cookies support our efforts to provide you with relevant offers and advertisements. They help us show you products and promotions that may interest you, both on our site and elsewhere online. These cookies also help us measure the effectiveness of our marketing campaigns so we can better meet your needs when shopping for flowers.

How Cookies Enhance Your Experience

Cookies improve your shopping journey by streamlining the experience. For example, they remember items in your basket, maintain login sessions, and personalise the content you see. When you return to Flowers West Drayton online, cookies help us recall your preferences, making it easier to find and order your favourite flowers for delivery in West Drayton.

Managing Your Cookie Preferences

We respect your right to control the information collected about you. When you first visit our website, you may be presented with options to manage or refuse non-essential cookies. Most browsers also allow you to manage your cookie settings. This typically includes the ability to delete existing cookies, block certain types of cookies, or alert you when cookies are being set. Please note, disabling essential cookies may impact the proper functioning of the site, including your ability to place orders.

Policy Updates

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. We encourage you to review this policy periodically to remain aware of how Flowers West Drayton uses cookies to keep enhancing your shopping experience.